Why Samsung Tablet Won't Turn Off and How to Fix It [Tutorial]

Samuel Anderson
2023-10-09
Home > Resources > Phone Troubleshooting > Why Samsung Tablet Won't Turn Off and How to Fix It [Tutorial]

Summary

Despite Samsung devices being stable and unfailing, sometimes things go wrong. One problem you may experience with any Samsung Galaxy Tab is the inability to turn it off. Frankly, this spells disaster, and to make matters worse, you have no idea on resolving it.

It is common for Samsung devices to get stuck in a reboot loop. Therefore, issues like "Samsung tablet won't turn off" are bound to happen sooner or later because these devices are far from perfect. In that case, you need to arm yourself with solutions. This article provides an in-depth overview of this issue, why it may happen, and how to fix it. So, read along.

samsung tablet won't turn off

Part 1: Why Won't My Tablet Turn Off?

Even though the cause of this issue might not be very clear, there are still some underlying reasons why your Samsung tablet may fail to turn off. Below are the main reasons:

1. Temporary bug: Some tablets may have built-in safety mechanisms that prevent them from turning off if the device is overheating.

2. Software Glitch or Hang: Sometimes, the tablet's operating system can become unresponsive due to a software glitch or a hung application, preventing the device from shutting down.

3. Battery or Power Issue: If the tablet's battery is critically low, it might not have enough power to initiate the shutdown process.

4. OS Issue: The operating system is out of date.

5. Sensor Issues: Malfunctioning sensors, such as proximity sensors, can cause the tablet to misinterpret your actions and prevent it from turning off.

6. Insufficient Storage Space: If there is not enough storage memory, your tablet might be frozen.

7. Hardware Button Issue: A malfunctioning power button can prevent the tablet from registering your attempts to turn it off.

8. Malware or Virus: Malicious software could potentially interfere with normal device functions.

See more: Easily Reset Samsung Tablet via 4 Safe Methods

Part 2: Fix It When Samsung Tablet Won't Turn Off

Your Samsung Galaxy tablet won't turn off if there is something wrong with the software or hardware. It can be more alarming when your Samsung Galaxy tablet stops working for no apparent reason. Besides, it can be inconvenient if it is your only dependable device. But there are functional ways to fix this problem. Below are some troubleshooting steps to try out when your Samsung tablet fails to shut down.

Fix 1. Hard Reboot the Tablet

When you realize your Samsung tablet is not turning off, the first thing to do is to hard restart it. When you force reboot a phone, it forces the operating system to shut down, thus giving it a fresh start. This is one of the best fixes for any frozen device.

Here is what to do to hard reboot a Samsung tablet:

Step 1: Long press the "Power" + "Volume Down" keys together.

Step 2: Keep holding both buttons until the device turns off and a Samsung logo appears. Then your tablet will be turned off.

hart reboot samsung tablet if it is frozen

Fix 2. Use the Device Maintenance Feature

If the tablet freezes occasionally and works most of the time, you can try using Device Maintenance to resolve the problem. This feature is located in the tablet's settings. You can optimize the device to make sure no errors in the device.

Follow these steps to fix a frozen Samsung tablet:

Step 1: Open the Settings application on the tablet.

Step 2: When you reach the Settings page, click on the "Device Maintenance" option.

Step 3: Optimize the Samsung tablet using the options provided.

fix samsung tablet via device maintenance

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Fix 3. Update Software

As said, an outdated system or software could be a culprit for the Galaxy tab s frozen won't turn off problem. You should therefore check if the tablet is operating on the latest software version. Normally, the latest software versions help fix bugs or glitches in the system, which may cause frozen issues on the phone.

If your tab's software isn't up to date, here is how to perform a software update and fix frozen problems:

Step 1: Click on Settings application and head to "Software Update".

Step 2: Click on "Download and install".

Step 3: If there is an update, you should install it by clicking on "Install now".

update software on samsung tablet

Fix 4. Wipe Cache Partition

My Samsung tablet won't turn off; what to do? If your Samsung tab isn't turning off even after updating the software, there is a high chance it is stuck in the boot loop due to faulty settings and data. You should therefore wipe the cache partition to eliminate these faulty data and settings from the system. But since the device can't turn off, you should use the recovery menu instead.

Here's how to do that:

Step 1: Switch off the device, press the "Volume Up ", "Home", and "Power" buttons together, and release them when you see "Recovery Mode" appearing on the screen. If there is no "Home" button, please click the "Volume Up" and "Power" buttons.

Step 2: Use the "Volume Down" button to scroll in the menu. Select the "Wipe cache partition" with the Power button.

Step 3: Choose the "Yes" option to confirm the procedure.

Step 4: Afterward, select the "Reboot device" option with the Power key. Now check if the issue is resolved.

wipe cache partition to make tablet work

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Fix 5. Restart the Tablet into Safe Mode

Rebooting the tab into Safe Mode is another viable solution to fix faulty apps in your device. Remember, not all apps are made the same; sometimes, a poorly coded application may interfere with the normal working of the tablet. This is true since, with time and more updates being released, the application may be outdated, thus making them incompatible with the Samsung tablet. So, a restart may help.

Here are steps to reboot the device to Safe Mode:

Step 1: Press the "Power" button for a few seconds until the Samsung logo appears.

Step 2: Then press and hold the "Volume Down" key to enter Safe Mode.

get samsung tablet into safe mode to fix it

Fix 6. Perform a Test with Samsung Members App

If your tablet won't turn off but works, you can conduct a hardware or software test with the Samsung members application. This test lets you know if something is wrong with the device and how to improve it.

Here is how to go about it:

Step 1: Open the Samsung Members application on the tablet.

Step 2: Choose the "Get help" button on the page's lower section.

Step 3: Select "Automatic Checks". After that, a diagnostic scan will start instantly.

use automatic checks to repair samsung tablet

At last, you'll know if something is wrong with the tablet. Also, you can submit a report concerning the challenges you're facing with the Samsung tablet through the app.

Fix 7. Check Hardware Buttons

Ensure that the power button is not physically stuck or malfunctioning. If the button is damaged, it might not register your presses. In this case, you need to take your tablet to a nearby Samsung repair center or other professional mobile phone repair store to further check and fix your tab.

Read also: Learn about Android recovery mode and how to get to it without hassle.

Part 3: Best Way to Fix Galaxy Tab's Frozen Issue

If nothing seems to work after trying all the above solutions, a smart program like Android Repair can come to your aid. This tool is full-fledged repair software for all Android phones & tablets. It's the most trusted software by millions of Android users.

Android Repair is a tool that can repair your Galaxy tab when it doesn't turn off. It fixes many system relates problems such as black screen, bricked Android, boot loop, etc. This makes it a diverse and efficient tool is solving Android system problems.

This tool can repair Samsung devices if it's not turning off back to normal working. More importantly, you don't need any skills to use this tool when fixing your device. It's compatible with all Samsung devices and is safe to use. Its numerous advanced features make it possible to fix complex problems.

Highlights of this Samsung repair tool:

- Fix all Android system issues like boot loop, black screen of death, app crashing, and more.

- Repair Android system back to normal without the tech skills required.

- The highest rate of success in fixing Android problems.

- Compatible with all Samsung models.

- Easy and quick repair process.

- No carrier restrictions.

Download this repair software to fix your Samsung tablet.

download win version of android repair software

Steps to fix the Samsung tablet if it can't be turned off:

Step 1: Launch the Android Repair tool on your PC and proceed to the Toolbox from the left panel. Plug in your Samsung tablet and choose "System Repair".

choose system repair

Step 2: Choose "Android" on the next screen and hit "Start" to start the repair procedure. Next, choose your device's name, country, model, and carrier from the list.

select the info from the list

Step 3: Boot the device into Download Mode. For Samsung tabs with the Home button, press the "Volume Down" + "Power" + "Home" buttons simultaneously for 10 seconds. Afterward, press the "Volume Up" key to enter Download Mode. Anyway, you can follow the guide on the interface.

enter download mode

Step 4: When down, the firmware will start downloading. Type "000000" in the provided space to "Confirm" the process.

Step 5: The repairing process will be initiated, and after it completes, tap "Done", and your Samsung tablet will have been fixed to normal.

repair your samsung tablet

Conclusion

This guide has provided only the best tricks to troubleshoot a Samsung tablet that won't turn off. There are many reasons why a Samsung tab can fail to power off. But what matters is that you know how to resolve such an issue when it happens.

However, Android Repair is the recommended tool for repairing Samsung device that is not turning off. It's easier, and the success rate is high. So, if you are annoyed with your tablet getting frozen now and then, don't wait; just install this tool and say goodbye to the problem.

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Samuel Anderson Editor

Samuel Anderson, a seasoned authority in the realm of mobile technology, has been engaged in Samsung-website for more than 8 years. He boasts a formidable skill set encompassing Android Unlock, Location Changer, and Screen Mirror functionalities. With an unwavering dedication to truth and innovation, Samuel has emerged as a trusted resource for navigating the complexities of Android and iOS devices.