Is Touch Screen Not Working on Samsung Phones or Tablets? Repair It Now

Samuel Anderson
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Software updates are supposed to enhance the performance of your smartphone. But, that isn't always the case. A time after updating some software, some bugs might show up, which causes your touch screen to be unresponsive in the long run.

If you find yourself in such a situation, you may be frustrated and worry a lot. Even if the screen is unresponsive, it doesn't mean that it's damaged or something. It may just be the phone is misbehaving because of some glitches and apps. You don't necessarily have to run to the nearest center to fix your phone. This guide is yours to solve all issues of your touch screens not working on Samsung devices.

touch screen not working on samsung

Part 1: What Causes An Unresponsive Touch Screen?

There are some reasons why your Samsung phone's screen may fail to respond. They include:

Damaged Screen

External factors such as variants, screen damage, magnetic field, and many more may cause your phone's screen not to work.

Bad Apps

Most apps can get corrupted and even crash the system of your phone, making the touchscreen insensitive.

System Error or Crash of Android

When making system changes, there may be chances of Android crashing, so your Samsung touch screen is not working.

Bonus: Why does my Smart Switch always get stuck at 99% during the data transmission?

Part 2: Fix Frozen Touch Screen or Slow Response on Samsung Galaxy

If your Samsung device isn't physically destroyed or smashed but stopped working, it might be because of software problems. In such a scenario, the below fixes for touch screen not working on Samsung are quite a handful:

2.1 Force reboot your Samsung phone

If you're facing a problem with the touchscreen not working on Samsung, then force rebooting is a great option. To force reboot your Samsung gadget, press the Volume Down key and Power key simultaneously for about 20 seconds. This will allow your device to reboot and run smoothly.

force reboot the samsung phone to fix the frozen touch screen

2.2 Remove the memory card and SIM card

As you perform many functions on your Samsung gadget, it may heat up, thus hampering its performance. This also affects your phone's touchscreen making it unresponsive. Removing SIM cards as well as Memory can be a good way to resolve the problem.

remove the memory card and sim card from the samsung phone

Read more: See? It is really easy to transfer music from an iPod touch to Samsung.

2.3 Optimize device performance

You should also optimize the performance of your Samsung device. Samsung has a Device care feature solution that helps enhance its overall performance. This feature scans the gadget for wasted storage space and some potential problems.

To optimize Samsung performance, open the "Setting" app and click on the "Device care" option. Once done, click on the "Optimize now" button.

optimize your samsung phone to fix the touch screen

2.4 Check for the software update

Check any software updates are needed to prevent your phone from being unresponsive. Navigate to the "Settings" app and click on "Software", then click "System Update". Then download and install the updates.

update samsung software if the samsung screen is not working

You might need: After learning these seamless ways, you can transfer most files from your Samsung tablet to your PC without a hitch.

2.5 Back up and factory reset

Before factory resetting, back up your data. When you reset a device, all of your data is erased. So, ensure you sync your data with a Gmail Account. Confirm the backup by logging into your account.

back up samsung data before resetting the device

After confirming, you can factory reset your device: go to Settings, and choose the "General management" > "Rest" > "Factory data reset" option. Then confirm the operation by entering your password.

factory data reset samsung when the screen does not work

2.6 Reboot your phone into Safe mode

If all of the other methods aren't helping, you can try rebooting the Samsung device into Safe Mode. The process will assist you in knowing the issue if it's a newly installed app.

To do this, you should power off your Samsung phone, and then turn it on. When seeing the Samsung logo on the screen, you need to press and hold the Volume Down button. Next, your phone will be in the Safe Mode.

reboot your phone into the safe mode to fix the unresponsive touch screen

See also: Want to recover some deleted photos on Samsung S8? This guide will give you a hand.

Part 3: Repair Samsung Display Touch Not Working for Black Screen

The major problem faced by Samsung users is touchscreen issues like black screens. There are many reasons why your Samsung phone may show a black screen and fail to open it no matter what you do. Here, we will show you what might be causing your phone to show a black screen rather than just opening properly. Without further ado, let's head to these reasons and how we can fix this issue once and for all!

3.1 Remove your phone case and screen protector

Your screen protector and case might be the reason why your Samsung phone is showing a black screen. So, remove it to see if your phone will start operating properly.

remove the phone case and screen protector when the touch screen does not respond

3.2 Check your phone for damage

Your phone may also have been damaged, making it show the black screen. So, check every part to ensure no part is damaged. If you find that it's damaged, then repair it immediately.

3.3 Charge your phone battery

The black screen may also indicate that your phone doesn't have power. Connect it to power for like an hour and open it.

check samsung battery when the touch screen is not working

3.4 Force reboot your Samsung device

If the above tips fail, then you should try force restarting your Samsung phone. This procedure will erase all of your data. So, if your store your data in an SD card, pull it out before factory resetting the device.

To factory reset your device, press and hold the Power, Volume Up, and Home buttons to boot your device into recovery mode. Once in the recovery mode, choose "Wipe Data/factory reset" with the help of the Volume Up and Down keys.

force reboot the samsung device as the display is not working

Further reading: If your Samsung Cloud fails to back up your data, you can follow this tutorial to fix it with ease.

Part 4: Fix Touch Screen Not Working on Samsung Phone/Tablet for Any Software Issues (Hot)

If all of the above ways aren't helping, then Android Repair Software is your last resort tool. This is a reliable and sure tool that will help you fix your "touch screen not working Samsung" problem. It fixes all Android system problems and not just touch screen problems in just simple clicks, such as black screen, app crashing, device bricking, etc.

Doesn't that sound great? Well, you don't have to worry about compatibility issues because it's compatible with a wide variety of Android phones.

Here is how to use the Android Repair tool to fix the Samsung device with touchscreen problem:

Step 1. Install the Android Repair Program

Firstly, install, then launch the Android Repair tool on the computer.

download win version of android repair software

Tap "System Repair" from the toolbox to get to the repair module. Connect the Samsung device to your computer and choose "Android Repair" found on the left sidebar. You will get a list of Android problems that the program can fix, read it and tap "Start" below.

repair samsung touch screen with the android repair software

Step 2. Choose the Correct Device Information

Choose the correct data from drop-down lists to select the right information.

choose the information of your samsung phone

Step 3. Start the Repairing Process

Tap "Next" and type in "000000" in blank space and click "Confirm" for the operation to complete.

confirm the operation to fix your samsung touch screen

Then get your phone into the Download Mode, and tap the "Next" icon to start repairing your Samsung phone.

download firmware to repair your samsung phone

Part 5: How to Increase Touchscreen Sensitivity on Samsung

What can you do when the touch screen on your Samsung phone falters or even becomes unresponsive? Luckily, you can increase the touchscreen sensitivity by doing the following:

Step 1: On the home screen, swipe either up or down from the center to access the apps on the screen.

Step 2: Open the "Settings" app and click on "Display". Then click the "Touch sensitivity switch" to switch on.

improve touch sensitivity on samsung if the display is not sensitive


Is your touchscreen not working on a Samsung device? Are you wondering how to solve the problem expertly? The issue of touchscreen not working troubles many people. If you encounter a problem at some point in time, there is no need to get anxious as the above ways solve everything.

Furthermore, with the powerful Android Repair software, you can effortlessly repair all software issues and make your Samsung touch screen work properly. This is a common problem that should not give you sleepless nights. You just have to follow the right path of using this software and other fixes.

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Samuel Anderson Editor

Samuel Anderson, a seasoned authority in the realm of mobile technology, has been engaged in Samsung-website for more than 8 years. He boasts a formidable skill set encompassing Android Unlock, Location Changer, and Screen Mirror functionalities. With an unwavering dedication to truth and innovation, Samuel has emerged as a trusted resource for navigating the complexities of Android and iOS devices.