How to Recover Call Logs from Broken Android

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"My Samsung Galaxy fell on the ground, being thoroughly dead and the screen was broken. If any your product will help me? I have no time to save some important contacts in such unexpected seconds, I want to get my call logs back at first." - An Email we received a week ago, searching help to recover call logs from broken android.

a broken android screen

As the customer said in the Email mentioned above, you may ever have no time for contacts saving. So if you can export call logs from broken Android, things will not get too bad. Before call logs recovery, it is necessary for you to know that screen breaking generally happens by accident. Therefore, you had better backup your Android phone frequently.

Additional reasons for screen breaking:

People usually get their screen broken by careless operations like water infusion and physical damage. Sometimes, operating system crash may cause a black screen with data loss accidentally, what's worse, you can not restart your Android phone. Such situations make the screen without visual feedback, and you can not access to the phone.

Part 1. Recover Call Logs from Broken Android with Professional Tool - Broken Android Data Extraction

Broken Android Data Extraction is a professional software for data recovery from broken Android. It really does a great favor to recover call logs before saving. It can rescue the data on your phone, like call logs, contacts, text messages, messages attachments, WhatsApp and its attachments, pictures, videos, music and other formats of files, from internal storage and SD card.

With it, you can preview all the recoverable data and extract them to computer selectively. In the recovery process, the data on your phone will stay original without any data loss.

Notice: The program only supports Samsung Galaxy Note 5/ Note 4/ Note 3/ S6/ S5/ S4/ Tab Pro 10.1 at present. More technical supports for other Android devices will be developed soon.

Five steps to extract call logs from broken Android:

Step 1. Please download the free trial of Broken Android Data Extraction on your computer, here are two versions for Windows/ Mac.

Step 2. Install and launch Broken Android Data Extraction, connect your broken Android to computer via a USB cable. Two situations for you to start recovery.

connect android device to pc via a usb cable

Step 3. Once your phone was detected successfully, please click "Broken Android Data Extraction", select your device name and device model from the drop-down menu, click "Confirm" to go on.

select device name and model while using broken android extraction

Step 4. Please follow the interface prompts to enter the Download mode, click "Start" to access your Android phone.

enter the download mode to access your broken android phone

Step 5. The program will scan your whole phone to capture a listing of recoverable files on the interface as shown below. You can now select "Call Logs" or other files, click "Recover" button to extract call logs from broken Android phone and save them readable on computer.

select files as you like to recover from broken android to pc

You may need:

[Solved] How to Recover Samsung Data without USB Debugging

How to Check Call Logs from Broken Samsung Phone

Part 2. View Your Call Logs from Broken Android Online

It is a less-than-ideal method for you to view a part of call logs from your broken Android phone due to privacy policy on call history information management. See how to view your call logs online:

With AT&T Wireless

Step 1. Log in myAT&T account with your User ID and Password. If you don't have an account, you need to create one with your personal information.

Step 2. Select "Call History" and find out the record you need.

log in myatt

With Verizon Wireless

Please notice that Verizon Wireless only allows you to view the international call logs instead of local ones.

Step 1. Sign in Verizon Wireless with User ID or mobile phone number. You can register one if you don't have an account.

Step 2. Select "Account" > "Bill" to view your international call logs.

sign in verizon

Part 3. Retrieve Call Logs from Broken Android with Your Backups

If you have backed up your phone periodically, no matter hourly, daily, weekly or monthly, this good habit will make a great contribution for you to retrieve call logs from broken Android phone.

Many data backup apps such as Dropbox and Google Drive, with cloud device allow you to get your backup files back. You need a new phone installed the same app to log in cloud account, download the backups into your new phone. However, this process is quiet slow, and you may not get back the new call logs generated recently if you did not backup them to the cloud.

cloud storage

You can also find your backups on external SD card. Take off the external SD card, inset it into a SD card reader and connect it to your computer to find out the backups you need. But you can not retrieve call logs by this way because the call history is stored in the internal memory of your broken Android phone.

Anyway, retrieving call logs from broken Android with your backups can rescue a part of data for you, even though it still has obvious limitations for data recovery.

Part 4. Backup Your Android Phone Periodically

To avoid suffering from losing data, you had better backup you Android phone periodically at daily time. Nowadays, many apps transfer Android files effectively can help you backup important files to external servers or to your personal computer. We recommend one of the best Android Data Transfer tools - Samsung Messages Backup.

Samsung Messages Backup is a professional software for Android data management. With its user-friendly interface, you can easily transfer files without any loss from your Android devices to computer. Widely supports almost all brands of Android phones, this program will not get your personal information leaked out.

Key Features of Samsung Messages Backup:

1. Backup your Android files to computer easily, including contacts, text messages, call logs, apps, photos, videos and music.

2. Edit and send text messages on computer, delete/ export messages in batches.

3. Delete/ import contacts in batches and edit contacts on computer.

4. Delete/ import music, videos and pictures in batches on computer.

5. Backup/ restore your whole Android phone with simply click once.

Steps to backup your Android phone with Samsung Messages Backup:

Step 1. Download the correct version of the program on your computer.

Step 2. Install and run Samsung Messages Backup, connect your Android devices to computer via a USB cable, please enable USB debugging as the prompts guided.

enable usb debugging while using samsung messages backup

Step 3. Once your phone is detected well, the program will automatically install on your mobile phone and get a listing of files on the screen, as shown below. Now, you can open the files, select the items you want to backup and export them to your computer.

samsung messages backup successfully detectes android phone and lists the files of the phone

If you want to backup the whole phone, please go to "Super Toolkit", click "Backup", choose a location on your computer to save the backups and start the process with one click. You can also recover files from computer to your Android devices with this program.

backup the whole phone with one click

Related Articles:

How to Enable USB Debugging on Android with Broken Screen

How to Recover Lost Data on Broken or Dead Android Phone

How to Recover Media Files from Broken Samsung [2 Methods]

How to Restore Contacts from Broken Android Phone?

SMS Recovery from Broken Android Phone