If you own an Android smartphone, you are lucky because these gadgets have numerous apps and games you can download. They are enough and of good quality to cater to your needs! However, when such a multipurpose device turns to crash, do you know how to handle it?
At times, you may find apps like Facebook, settings, and messenger automatically closing, or they keep on crashing on your Android phone with a message saying, "unfortunately, messenger has stopped" on your device.
This can be really annoying. Luckily, we've got your back as we'll show you proven ways to fix Android crash issues for good. Ready? Let's dive in.
Before we start, you must know the real culprit behind the software crash of your Android phone, and below are some major reasons:
- Your phone's storage space is running out.
- The app does not support your Android version.
- You've lost data connection or Wi-Fi.
- The device is overheating.
- Recent app software update.
- Your Android OS isn't updated.
Bonus: Want to find a practical Android data recovery tool? Then please don't miss this article, which contains 9 recovery options.
Android crashes when there is an unexpected exit due to an unhandled signal. When that happens, the crash logs build up in the system. You can view all the data for crashes and apps not responding via Play Console. If you had set your device to automatically share user data and diagnostics, you'd be able to see crash data.
Moreover, if you normally use the pre-launch reports to discover problems within your applications, crash logs will be listed in the app's ANRs and crashes. To find the crash logs:
Step 1: Open Play Console and choose the application which keeps crashing.
Step 2: From the menu on the left, choose "Quality" > "Android vitals".
Step 3: Proceed to "Crashes & ANRs". You'll now be able to find the crash logs and details about specific crashes.
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Android apps crashing or hanging is one of the most frustrating problems any Android user could ever face. The good thing is that there are fixes to resolve it.
There is a possibility your Android is crashing due to an internet connection. Almost all apps need a good internet connection to operate. If you try opening an app with no active internet, you will likely see a "check data connection" or "app isn't loading" warning.
In some cases, the app may crash. So, it's ideal you check the Wi-Fi connection or mobile data if you're using a cellular connection to ensure it's stable. You can try restarting the Wi-Fi router. Please go to the Settings app, and open "Network & Internet". Then you can manage your internet connection.
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Sometimes, a simple reboot can fix the Android crash problem. Rebooting will help it cool down and also refresh the operating system. If the application is freezing, restarting the Android phone should help. To restart an Android phone:
Step 1: Press the "Power" button for a few seconds till you see the "Power Off" and "Restart" Options.
Step 2: Tap on the "Restart" button. Other Android models require you to swipe the device up or down to restart it.
Step 3: Wait for the device to finish restarting and enter your PIN. Try opening the same app again. If you're still experiencing the same issue, proceed to the next method.
Also, check the device's internal storage to ensure it can run the application. Usually, apps store cache data for proper running, but the same data can still be too big, taking up a lot of space. To check the internal storage on an Android device, do this:
Step 1: Head to "Settings" and proceed to "Storage" to check the available storage.
Step 2: Click on each file to see how much storage space it's taking. If necessary, delete unnecessary apps and files to free up storage space. Doing this should stop the applications from crashing.
If nothing is happening after restarting your device, force stop the application. To achieve that:
Step 1: Go to the "Settings" app.
Step 2: Click on the "Apps" option and proceed to "See all apps". Then click on the "Force stop" button.
Step 3: Restart the Android phone, launch the app, and start using it.
Make sure your Android device software version is up to date. The previous version may have bugs causing the device to freeze and crash. Check for new updates by doing this:
Step 1: Go to the Settings app, and choose the "Software update" option.
Step 2: Click on "Download and install" if there are updates. Then your phone will update automatically. Please do not disconnect the network in the process.
You should try uninstalling the specific app that's crashing and installing it again. Sometimes, the issue might just be the app itself, so doing this might help:
Step 1: Unlock your phone, and long-press the app you plan to remove. Then choose the "Uninstall" option.
Step 2: Once done, go to Google Play Store, search for the specific app and click "Install" to get it back to your Android phone.
Unnecessary data and cache can make the apps freeze on your Android device. So, erase cache and other data that are not useful in each app by going to the Settings app on the Android phone and looking for "Apps" > "See all apps" to opt for the app crashing frequently. Next, click "Storage & cache" > "Clear cache".
Updating Google Services is also a great way to fix the crashing problem. Here is how to update Google Play Services:
Step 1: Navigate to Settings on your Android phone and click on the "Apps & notification" option.
Step 2: Now, you'll see all apps displayed. Scroll down till you find Google Play Services.
Step 3: Tap on it and look for "App details" on the same page. Doing this should direct you to a new window where you have to tap on the "Update "tab.
If you've recently updated the app, it is likely the permissions for the app were set to default which is why you are getting unpredictable behavior of the app freezing every time. So, go back to the app permissions and confirm permissions. Make sure all permissions are granted and test the app to know if the problem is resolved.
If you are in dire need of using your Android phone and are sure that the apps will operate well after you do a factory reset, then go ahead and get it over with. But this should be your last resort since you will lose all of your data once you hard reset the Android phone. Do a full Android data backup to not lose your essential files.
Here is how you can factory reset an Android phone:
Step 1: Switch off your device and long-press the "Power" and "Volume Up" buttons simultaneously.
Step 2: Release the buttons after seeing the Android logo on the screen.
Step 3: You'll see the menu on the screen, and use the Volume buttons to locate the "Wipe data/factory reset" option.
Is your Android phone still having crashing issues? Android Repair is an effective program that solves kinds of Android system-related problems, including app crashes, system not working, and many more. The reason why your device keeps crashing is that there is a problem with your device's system. In this case, you can opt for this Android repair software. With this professional repairing tool, you are sure to solve all Android system-related issues in simple clicks.
Main features of the Android Repair software:
- Effectively fix Android system problems, such as Android blue screen, apps crashing, stuck in a boot loop, etc.
- No skill is needed to fix your Android system back to normal.
- High rates of success while fixing your Android devices.
- Supports all Samsung models, including Samsung Galaxy S22 Ultra/S22/S21/S20/S10, and so on.
Download the software to fix the Android crashing issue.
Use this software to repair a crashing Android phone:
Step 1. Installation
Download and install the program on the computer. Launch it and click "System Repair".
Step 2. Connection
- Connect the device to the computer using a USB cable and tap "Android Repair" from the options listed. Choose the correct info regarding your device, such as the name, model, region and carrier.
- Confirm the operation and tap "Next" to proceed. The repair process may delete all of your data, so enter "000000" to confirm.
Step 3. Repair Your Android in Download Mode
- Before repairing your device, you must boot it into Download mode by doing the steps displayed on the interface.
- Once done, tap "Next" for the software to download the firmware. After downloading, verify the firmware and allow the software to begin repairing the phone. Wait for the process to finish, and your device will now be fixed.
That's it! You can now fix Android crash problems in a jiffy. All the ways stipulated above can help you fix your Android phone if it's crashing. What's more, you have a robust and reliable Android Repair Program to help you fix Android app crashing problems in a blink of an eye. No worrying about your Android phone crashing as you have the fixes that work at hand.
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